The Old Way: Show Up and Charge

In the HVAC world, it’s normal for companies to take a service call and then immediately send a tech and charge homeowners for the visit. Whether the issue is serious or something as simple as a dirty filter, you're paying for the visit.

But Climatisation ACG took a different path.

The New Approach: Help First, Truck Second

When clients call in, they don’t get a sales pitch or an automatic appointment. Instead, they get practical advice.

The team walks them through basic checks over the phone—sometimes even on FaceTime:

• Is your furnace filter clean?
  
  

• Have you tried resetting your system?
  
  

• Is the outdoor unit blocked or dirty?
  
  

About 75% of problems can be solved right there.

This saves the homeowner money—and builds trust.
 That trust fuels a business built almost entirely by referrals.

Education First

When the same issues kept coming up, Climatisation ACG started making content to answer those questions. Their Facebook page is now filled with simple, DIY-style videos and advice for homeowners.

You learn how to prevent breakdowns before they happen.
 And if you still need help, you know who to call.

When It’s Time to Upgrade

Many homes in the West Island still run on oil furnaces.
 That’s a problem—for your insurance, your wallet, and the environment.

The good news? There are grants available for switching to electric heat pumps.

What You Need to Know:

• Oil is being phased out in Quebec by 2030
  
  

• Hydro-Québec offers grants of $1,000 to $4,000 for switching to electric
  
  

• Heat pumps are the key—the grant applies to installing one
  
  

• You may not need a new furnace if yours is electric and still solid
  
  

• But switching from oil to electric often requires upgrading to 200-amp service
  
  

Not sure if your panel is up to code?
 An electrician can help you figure that out—and Climatisation ACG handles that too.

For Buyers and Sellers

If you're selling, upgrading the system can make your home more attractive.
 If you're buying, there may be grant opportunities waiting after the sale.

Either way, it’s worth asking:
 Is this the right time to upgrade?

Trusted by the Community

As part of our Homeowners Advisory Club, Climatisation ACG has become a go-to for trusted HVAC service. Their referrals aren’t just leads—they’re relationships.

• Club members get priority service
  
  

• Homeowners get transparent, honest advice
  
  

• Service providers are held to a high standard
  
  

It’s a win-win—for homeowners and professionals alike.

Giving Back Beyond HVAC

It doesn’t stop at heating and cooling.
 Climatisation ACG also gives back through local philanthropy.

Every year, they organize:

• A back-to-school bag drive
  
  

• A holiday food and toy drive
  
  

• A women’s shelter initiative around Mother’s Day
  
  

They’ve also started highlighting other local entrepreneurs—sharing their stories and connecting community members.

Why?

Because business should be about more than profit. It should be about people.

Our Own Community Work

At our real estate team, we feel the same.

We support the West Island Women’s Shelter through the Royal LePage Shelter Foundation.

Every home we sell helps fund safe spaces for women and children.

And yes, we are in possession the infamous $1 faux fur coat that’s helped raise over $250,000 for the cause.
 (Ask us about it—we’ve got stories.)

Final Thoughts

Want to upgrade your HVAC system or plan smart renovations before selling?

Need someone you can trust with your heating and cooling?

Start with people who care, like Climatisation ACG. 
Not just about your system—but about your home, your wallet, and your community.